Mitcham Building Supplies Privacy Policy…

This privacy policy applies to Mitcham Building Supplies (the “Website”). At Mitcham Building Supplies, we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, process, and use personal data in accordance with the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulation (“GDPR”).

By using this Website, you agree to the terms of this policy. For the purposes of data protection, we are registered with the Information Commissioner’s Office.

Information We Collect

We only collect personal information through this Website when it is provided directly by you. This may include details such as your name, email address, telephone number, and home or business address. This information is supplied voluntarily by you, typically when placing an order or contacting us regarding our services.

How We Use Your Information

Any personal data you provide will be stored and processed in accordance with the DPA and GDPR.

The information we collect is mainly used to allow us to deliver our products and services and to fulfil any contractual obligations we have with you. We may also use your information for the following purposes:

  • To communicate with you about orders or services you have requested.

  • If you are an existing customer, we may send you information about products or services that are similar to those you have previously purchased from us.

Disclosure of Your Information

We may share your information with relevant regulatory authorities when required to comply with legal obligations, assist with fraud prevention, or reduce credit risk.

With your permission, we may also share your details with carefully selected third parties so they can inform you about products or services that may be of interest to you.

If you prefer that your data is not used for marketing purposes by us or by third parties, you will have the option to withhold your consent when submitting your details through our forms. You may also withdraw your consent at any time by contacting us at online@mbskent.com

Managing Your Data

If you have previously agreed for us to use your personal information for a specific purpose, you are free to withdraw or modify that consent at any time. Should you wish to change how we use your data or request that we stop using it, please contact us via email at online@mbskent.com

Security

Please note that sending information over the internet or via email is not entirely secure. While we take reasonable steps to protect your personal data, we cannot guarantee the security of information transmitted to our Website. Any data sent is done at your own risk. Once we receive your information, we apply appropriate security measures and procedures to prevent unauthorised access.

PCI Compliance

Mitcham Building Supplies is dedicated to safeguarding customer credit card information in accordance with the Payment Card Industry Data Security Standard (PCI DSS). Our commitment to this standard is reflected in the systems, technologies, and processes we use.

We carry out regular vulnerability scans and penetration testing as required under PCI DSS guidelines relevant to our business operations.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. When deciding how long to keep your information, we consider factors such as:

  • Legal requirements to retain data for a specified period

  • Relevant statutes of limitation

  • Potential or ongoing disputes

  • Guidance issued by applicable data protection authorities

When the information is no longer required, it will be securely deleted.

Your Rights

Under the DPA and GDPR, you have the right to request access to the personal data we hold about you. If you would like confirmation of the information we hold, please contact us by email at online@mbskent.com

You also have the right to update your preferences regarding how we use your data, request that we stop processing your data, or ask us to delete your personal information. These rights can be exercised at any time by contacting us at online@mbskent.com

Changes to This Policy

We may revise this privacy policy periodically to reflect updates to our Website, changes in legislation, or customer feedback. We encourage you to review this page regularly to stay informed about how we protect your personal information.

If you have any questions, comments, or requests relating to this Privacy Policy, please contact us at online@mbskent.com